Terms of service

OVERVIEW

THIS WEBSITE IS OPERATED BY MAISSONAVE (“MAISSONAVE”, “WE”, “US”, “OUR”). WE OFFER THIS WEBSITE, INCLUDING ALL INFORMATION, TOOLS AND SERVICES AVAILABLE FROM THIS SITE TO YOU, THE USER, CONDITIONED UPON YOUR ACCEPTANCE OF THESE TERMS OF SERVICE (THE “TERMS”), TOGETHER WITH ANY POLICIES REFERENCED IN THEM.

BY VISITING OUR SITE AND/OR PURCHASING SOMETHING FROM US, YOU ENGAGE IN OUR “SERVICE” AND AGREE TO BE BOUND BY THESE TERMS, INCLUDING ANY ADDITIONAL TERMS AND POLICIES REFERENCED HERE AND/OR AVAILABLE BY HYPERLINK.

THESE TERMS APPLY TO ALL USERS OF THE SITE, INCLUDING WITHOUT LIMITATION BROWSERS, CUSTOMERS, MERCHANTS, VENDORS AND CONTRIBUTORS OF CONTENT.

IF YOU DO NOT AGREE TO THESE TERMS, YOU MUST NOT ACCESS THE WEBSITE OR USE ANY SERVICES.

OUR STORE IS HOSTED ON SHOPIFY INC., WHICH PROVIDES THE E-COMMERCE PLATFORM THAT ENABLES US TO SELL OUR PRODUCTS AND SERVICES TO YOU.

ELIGIBILITY & ONLINE STORE TERMS

BY USING THIS SITE, YOU CONFIRM THAT YOU ARE AT LEAST 18 YEARS OLD (OR THE AGE OF MAJORITY IN YOUR COUNTRY OF RESIDENCE) AND THAT YOU ARE LEGALLY ABLE TO ENTER INTO A CONTRACT.

YOU MAY NOT USE OUR PRODUCTS FOR ANY ILLEGAL OR UNAUTHORISED PURPOSE, AND YOU MUST NOT, IN THE USE OF THE SERVICE, VIOLATE ANY APPLICABLE LAWS OR REGULATIONS (INCLUDING INTELLECTUAL PROPERTY LAWS).

YOU MUST NOT TRANSMIT ANY WORMS, VIRUSES OR ANY CODE OF A DESTRUCTIVE OR HARMFUL NATURE.

WE MAY SUSPEND OR TERMINATE YOUR ACCESS TO THE SERVICE IMMEDIATELY IF YOU BREACH THESE TERMS.

GENERAL CONDITIONS

WE RESERVE THE RIGHT TO REFUSE SERVICE TO ANYONE FOR ANY REASON AT ANY TIME, SUBJECT TO APPLICABLE LAW.

YOU UNDERSTAND THAT YOUR CONTENT (EXCLUDING PAYMENT CARD INFORMATION) MAY BE TRANSFERRED UNENCRYPTED AND MAY INVOLVE:

(A) TRANSMISSIONS OVER VARIOUS NETWORKS; AND

(B) CHANGES TO CONFORM AND ADAPT TO TECHNICAL REQUIREMENTS OF CONNECTING NETWORKS OR DEVICES.

PAYMENT CARD INFORMATION IS ENCRYPTED DURING TRANSFER OVER NETWORKS.

YOU AGREE NOT TO REPRODUCE, DUPLICATE, COPY, SELL, RESELL OR EXPLOIT ANY PORTION OF THE SERVICE, USE OF THE SERVICE, OR ACCESS TO THE SERVICE, WITHOUT OUR EXPRESS WRITTEN PERMISSION.

HEADINGS ARE FOR CONVENIENCE ONLY AND DO NOT AFFECT INTERPRETATION OF THESE TERMS.

ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

WE ARE NOT RESPONSIBLE IF INFORMATION ON THIS SITE IS NOT ACCURATE, COMPLETE OR CURRENT. THE MATERIAL IS PROVIDED FOR GENERAL INFORMATION ONLY AND SHOULD NOT BE RELIED UPON AS THE SOLE BASIS FOR MAKING DECISIONS. ANY RELIANCE ON SITE CONTENT IS AT YOUR OWN RISK.

THIS SITE MAY CONTAIN HISTORICAL INFORMATION. HISTORICAL INFORMATION IS NOT CURRENT AND IS PROVIDED FOR REFERENCE ONLY. WE RESERVE THE RIGHT TO MODIFY CONTENT AT ANY TIME, BUT WE DO NOT HAVE AN OBLIGATION TO UPDATE IT.

MODIFICATIONS TO THE SERVICE AND PRICES

PRICES FOR OUR PRODUCTS ARE SUBJECT TO CHANGE WITHOUT NOTICE.

WE RESERVE THE RIGHT TO MODIFY OR DISCONTINUE THE SERVICE (OR ANY PART OF IT) AT ANY TIME WITHOUT NOTICE.

WE SHALL NOT BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY MODIFICATION, PRICE CHANGE, SUSPENSION OR DISCONTINUANCE OF THE SERVICE, EXCEPT WHERE LIABILITY CANNOT BE EXCLUDED UNDER APPLICABLE LAW.

PRODUCTS OR SERVICES

CERTAIN PRODUCTS OR SERVICES MAY BE AVAILABLE EXCLUSIVELY ONLINE AND MAY HAVE LIMITED QUANTITIES. RETURNS AND EXCHANGES ARE SUBJECT TO OUR RETURNS POLICY.

WE AIM TO DISPLAY PRODUCT COLOURS AND IMAGES AS ACCURATELY AS POSSIBLE, BUT WE CANNOT GUARANTEE THAT YOUR DEVICE’S DISPLAY OF ANY COLOUR WILL BE ACCURATE.

WE RESERVE THE RIGHT (BUT ARE NOT OBLIGATED) TO LIMIT SALES OF OUR PRODUCTS OR SERVICES TO ANY PERSON, GEOGRAPHIC REGION OR JURISDICTION, ON A CASE-BY-CASE BASIS, AND TO LIMIT QUANTITIES OF ANY PRODUCTS OR SERVICES OFFERED.

PRODUCT DESCRIPTIONS AND PRICING ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE, AT OUR SOLE DISCRETION. WE RESERVE THE RIGHT TO DISCONTINUE ANY PRODUCT AT ANY TIME. ANY OFFER FOR ANY PRODUCT OR SERVICE IS VOID WHERE PROHIBITED BY LAW.

WE DO NOT WARRANT THAT THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU WILL MEET YOUR EXPECTATIONS, OR THAT ANY ERRORS IN THE SERVICE WILL BE CORRECTED.

ORDERS, BILLING AND ACCOUNT INFORMATION

WE RESERVE THE RIGHT TO REFUSE OR CANCEL ANY ORDER YOU PLACE WITH US. WE MAY, IN OUR SOLE DISCRETION, LIMIT OR CANCEL QUANTITIES PURCHASED PER PERSON, PER HOUSEHOLD OR PER ORDER. THIS MAY INCLUDE ORDERS PLACED UNDER THE SAME CUSTOMER ACCOUNT, PAYMENT METHOD, AND/OR BILLING OR SHIPPING ADDRESS.

IF WE CANCEL OR CHANGE AN ORDER, WE MAY ATTEMPT TO NOTIFY YOU USING THE EMAIL ADDRESS AND/OR PHONE NUMBER PROVIDED AT CHECKOUT.

WE RESERVE THE RIGHT TO LIMIT OR PROHIBIT ORDERS THAT, IN OUR SOLE JUDGMENT, APPEAR TO BE PLACED BY DEALERS, RESELLERS OR DISTRIBUTORS.

YOU AGREE TO PROVIDE CURRENT, COMPLETE AND ACCURATE PURCHASE AND ACCOUNT INFORMATION FOR ALL PURCHASES MADE AT OUR STORE AND TO PROMPTLY UPDATE YOUR ACCOUNT INFORMATION (INCLUDING EMAIL ADDRESS AND PAYMENT DETAILS) SO THAT WE CAN COMPLETE TRANSACTIONS AND CONTACT YOU AS NEEDED.

FOR MORE DETAIL, PLEASE REVIEW OUR RETURNS POLICY.

THIRD-PARTY LINKS

CERTAIN CONTENT, PRODUCTS AND SERVICES AVAILABLE VIA OUR SERVICE MAY INCLUDE MATERIALS FROM THIRD PARTIES.

THIRD-PARTY LINKS MAY DIRECT YOU TO WEBSITES NOT AFFILIATED WITH US. WE ARE NOT RESPONSIBLE FOR EXAMINING OR EVALUATING THE CONTENT OR ACCURACY OF THIRD-PARTY WEBSITES AND WE DO NOT WARRANT AND WILL NOT HAVE ANY LIABILITY FOR ANY THIRD-PARTY MATERIALS OR WEBSITES, OR FOR ANY OTHER MATERIALS, PRODUCTS OR SERVICES OF THIRD PARTIES.

WE ARE NOT LIABLE FOR HARM OR DAMAGES RELATED TO THE PURCHASE OR USE OF GOODS, SERVICES, RESOURCES, CONTENT, OR ANY OTHER TRANSACTIONS MADE IN CONNECTION WITH THIRD-PARTY WEBSITES. PLEASE REVIEW THIRD-PARTY POLICIES CAREFULLY BEFORE ENGAGING IN ANY TRANSACTION. COMPLAINTS, CLAIMS, CONCERNS OR QUESTIONS REGARDING THIRD-PARTY PRODUCTS SHOULD BE DIRECTED TO THE RELEVANT THIRD PARTY.

PERSONAL INFORMATION

YOUR SUBMISSION OF PERSONAL INFORMATION THROUGH THE STORE IS GOVERNED BY OUR PRIVACY POLICY.

ERRORS, INACCURACIES AND OMISSIONS

OCCASIONALLY THERE MAY BE INFORMATION IN THE SERVICE OR ON THE WEBSITE THAT CONTAINS TYPOGRAPHICAL ERRORS, INACCURACIES OR OMISSIONS RELATING TO PRODUCT DESCRIPTIONS, PRICING, PROMOTIONS, OFFERS, SHIPPING CHARGES, TRANSIT TIMES AND AVAILABILITY.

WE RESERVE THE RIGHT TO CORRECT ERRORS, INACCURACIES OR OMISSIONS, AND TO CHANGE OR UPDATE INFORMATION OR CANCEL ORDERS IF ANY INFORMATION IS INACCURATE AT ANY TIME WITHOUT PRIOR NOTICE (INCLUDING AFTER YOU HAVE SUBMITTED YOUR ORDER).

WE HAVE NO OBLIGATION TO UPDATE, AMEND OR CLARIFY INFORMATION IN THE SERVICE OR ON ANY RELATED WEBSITE, EXCEPT AS REQUIRED BY LAW.

PROHIBITED USES

YOU ARE PROHIBITED FROM USING THE SITE OR ITS CONTENT:

(A) FOR ANY UNLAWFUL PURPOSE;

(B) TO SOLICIT OTHERS TO PERFORM OR PARTICIPATE IN UNLAWFUL ACTS;

(C) TO VIOLATE ANY APPLICABLE LAWS OR REGULATIONS;

(D) TO INFRINGE UPON OR VIOLATE OUR INTELLECTUAL PROPERTY RIGHTS OR THE RIGHTS OF OTHERS;

(E) TO HARASS, ABUSE, INSULT, HARM, DEFAME, SLANDER, DISPARAGE, INTIMIDATE OR DISCRIMINATE;

(F) TO SUBMIT FALSE OR MISLEADING INFORMATION;

(G) TO UPLOAD OR TRANSMIT VIRUSES OR MALICIOUS CODE;

(H) TO COLLECT OR TRACK THE PERSONAL INFORMATION OF OTHERS;

(I) TO SPAM, PHISH, PHARM, PRETEXT, SPIDER, CRAWL OR SCRAPE;

(J) FOR ANY OBSCENE OR IMMORAL PURPOSE; OR

(K) TO INTERFERE WITH OR CIRCUMVENT THE SECURITY FEATURES OF THE SERVICE OR ANY RELATED WEBSITE, OTHER WEBSITES, OR THE INTERNET.

WE RESERVE THE RIGHT TO TERMINATE YOUR USE OF THE SERVICE OR ANY RELATED WEBSITE FOR VIOLATING ANY PROHIBITED USES.

DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

WE DO NOT GUARANTEE THAT YOUR USE OF OUR SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE, AND WE DO NOT WARRANT THAT RESULTS OBTAINED FROM THE SERVICE WILL BE ACCURATE OR RELIABLE.

THE SERVICE AND ALL PRODUCTS AND SERVICES DELIVERED TO YOU THROUGH THE SERVICE ARE PROVIDED “AS IS” AND “AS AVAILABLE”, EXCEPT AS EXPRESSLY STATED BY US, WITHOUT ANY REPRESENTATION, WARRANTIES OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, MAISSONAVE AND OUR DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, INTERNS, SUPPLIERS, SERVICE PROVIDERS OR LICENSORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND (INCLUDING LOSS OF PROFITS, REVENUE, SAVINGS, DATA OR REPLACEMENT COSTS) ARISING FROM YOUR USE OF THE SERVICE OR ANY PRODUCTS PROCURED USING THE SERVICE.

NOTHING IN THESE TERMS LIMITS OR EXCLUDES OUR LIABILITY FOR:

DEATH OR PERSONAL INJURY CAUSED BY OUR NEGLIGENCE;

FRAUD OR FRAUDULENT MISREPRESENTATION; OR

ANY OTHER LIABILITY THAT CANNOT BE LIMITED OR EXCLUDED UNDER APPLICABLE LAW.

NOTHING IN THESE TERMS AFFECTS YOUR STATUTORY RIGHTS AS A CONSUMER (INCLUDING RIGHTS UNDER UK CONSUMER PROTECTION LAWS).

GOVERNING LAW

THESE TERMS OF SERVICE AND ANY SEPARATE AGREEMENTS WHEREBY WE PROVIDE YOU SERVICES SHALL BE GOVERNED BY AND CONSTRUED IN ACCORDANCE WITH THE LAWS OF ENGLAND AND WALES (UNITED KINGDOM).

CHANGES TO TERMS

WE RESERVE THE RIGHT TO UPDATE, CHANGE OR REPLACE ANY PART OF THESE TERMS BY POSTING UPDATES AND/OR CHANGES TO OUR WEBSITE. IT IS YOUR RESPONSIBILITY TO CHECK THIS PAGE PERIODICALLY FOR CHANGES. YOUR CONTINUED USE OF OR ACCESS TO THE WEBSITE FOLLOWING THE POSTING OF ANY CHANGES CONSTITUTES ACCEPTANCE OF THOSE CHANGES.

CONTACT INFORMATION

QUESTIONS ABOUT THE TERMS OF SERVICE SHOULD BE SENT TO US AT: DENISE@MAISSONAVE.COM